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Passenger services of the Indian Railways are available on both Suburban and Non-suburban sections. While the non-suburban train services cover long distance trains, the suburban services are meant for short distances, normally up to 150 Km. to facilitate rapid movement of passengers within the cities, suburbs and extended suburbs.
The report focuses on the performance of Indian Railways on operational efficiency in providing adequate suburban train services including the efficiency in ensuring optimum utilisation of rolling stock and provision of requisite infrastructure; the adequacy of security and amenities provided to passengers availing of suburban train services and the efficiency in improvement of overall financial performance of the suburban train services.